Data Analyst Department: Business Performance / Finance Reports To: Business Performance Manager Location: Heathrow Airport Purpose of the Role As the Data Analyst, you will serve as the guardian of rental revenue and contract-related data. You will drive operational performance through data insight, process optimisation, and the development of meaningful KPIs. Your role involves working cross-functionally to support decision-making, promote data-driven culture, and enhance commercial processes across the business. Whats on offer? 18-month FTC for Mat cover £42,200 - £47,475 p/a 3 days from the office, 2 days at home. Monday to Friday, 9am to 5:30pm Key ResponsibilitiesOversee rental revenue activities, including invoicing, rental movements, contract updates, and meter readings. Serve as a process expert for commercial operations, particularly service order and rental flows. Conduct in-depth business analyses (profitability, reliability, etc.), identifying key insights, risks, and opportunities. Design and maintain weekly/monthly KPI dashboards and dynamic Power BI reports to support daily operations. Develop dashboards to track non-rental costs such as transportation, preparation, and asset scrapping. Support the creation and delivery of customer performance reports. Collaborate with stakeholders to define and communicate business requirements. Influence change by building strong cross-functional relationships. Contribute to special projects such as cost-saving initiatives and fleet planning. Compliance & Safety Follow all safety policies and procedures, including ISO9001, ISO14001, and ISO45001 standards. Report hazards, unsafe conditions, and incidents in a timely manner. Use all PPE and safety equipment correctly. Support company initiatives to improve workplace safety and environmental practices. Required Skills & Experience Minimum 3 years' experience in an analytical/data-focused role. Proficient in Excel, Power BI, PowerPoint, and other Microsoft Office tools. Strong ability to analyse, model, and interpret data. Visual storytelling skills: able to translate data into clear, impactful visuals. Understanding of systems, data flow, and operational implications. Experience building business cases and developing initiatives. Comfortable working in a fast-paced, operations-driven environment. Desirable: Degree in Business Analysis, Engineering, or Business Administration. Desirable: SAP and EIS 3.0 knowledge. Behavioural Competencies Proactive and positive with a continuous improvement mindset. Analytical, detail-oriented, and results-driven. Adaptable and resilient in a dynamic environment. Strong communication and interpersonal skills. Ability to manage time effectively and work independently or collaboratively. Comfortable managing multiple priorities and deadlines