Job Description
The Role
The Administrator will play an active role in undertaking operational administrative and clerical tasks within their respective team, working largely within established protocols. Working closely with the respective line manager, as well as members of their team, the Administrator will carry out routine administration and customer support in relation the following area:
1. Student Conduct, Complaints, Discipline and Appeals – develop, manage, support and administer issues arising from and processes around student conduct, breaches of discipline, student complaints, appeals and the Unfair Practice process. Feeding into the work of other registry and non-registry teams such as Student Services to facilitate management of associated student processes such as the Fit to Study process. Liaising with external agencies where specialised input is required into complex and challenging cases such as those involving allegations of sexual misconduct and/or violence.
There is an anticipation that the role holders will rotate within and across different teams to ensure that knowledge and experience is developed across all areas. This will allow for the development of a coherent, flexible and responsive department. Opportunities for movement across teams will be discussed on an individual basis as business need/opportunity arises and will form one element of the career pathways plan for colleagues within the Academic Registry structure.