About The Role
Surveying Services operates within the Property & Asset Management department, delivering industry-leading management services for client property estates. This role offers an excellent opportunity for property management professionals or recent graduates to advance their careers while contributing to our Centre of Excellence and maintaining strong client relationships.
Who We're Looking For
Ideal Candidates:
* Property administration experience or recent real estate graduates
* Knowledge of lease terms and property management principles
* Strong interest in pursuing a surveying career
* Excellent organizational and communication skills
Key Responsibilities
Financial Management
* Prepare service charge budgets and reconciliations with Facility Managers and Lead Surveyor
* Apply tenant apportionments and review service charge pack documentation
* Process invoice approvals and tenant demand checking
* Handle ad hoc recharges and payment coordination with accounts team
* Support rates mitigation initiatives
Client & Tenant Relations
* Respond to tenant queries regarding service charges, rent, and insurance matters
* Organize and attend tenant meetings and occupier engagement activities
* Advise on lease repairing obligations while promoting collaborative partnerships
* Attend client meetings to present management reports
* Deliver exceptional customer service to all stakeholders
Property Management Support
* Coordinate property and site presentation inspections
* Assist with licenses, wayleaves, and additional fee generation
* Support sustainability reporting and client-specific initiatives
* Collaborate with PAM teams (Finance, IFM, Data) on surveying activities
* Maintain database accuracy with Data team coordination
Reporting & Administration
* Provide surveying input for client reporting
* Support management report preparation and presentation
* Ensure compliance with client KPIs and service standards
* Liaise with landlords, tenants, and internal teams as required
Essential Skills & Attributes
* Communication: Strong customer service skills with ability to engage clients and colleagues at all levels
* Organization: Excellent multitasking capabilities to manage multiple properties simultaneously
* Attention to Detail: Accuracy in financial processes and documentation
* Relationship Management: Ability to build and maintain professional relationships
* Adaptability: Flexibility to support various team requirements and client needs
What We Offer
* Career development within a leading global real estate services firm
* Exposure to diverse property portfolios and client requirements
* Collaborative team environment with mentorship opportunities
* Contribution to industry-leading property management practices