About The Role
We are looking to offer a People Services Coordinator the opportunity to join our expanding People Services team based in Stevenage. This is initially a fixed term contract for six months.
As a People Services Coordinator you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.
You will assist with various HR activities, ensuring the smooth operation of HR processes and contributing to a positive employee experience.
Does this sound like a role for you? Read more…
About M Group Services and your team
M Group Services is a trusted employer to more than 10,500 people in the UK and Ireland. Operating across 21 businesses in 240 locations, we provide specialist infrastructure services in the water, energy, transport and telecommunications sectors.
As a Group we recognise that engaging and empowering our people to deliver and grow is pivotal to driving our business and achieving continued success. We are committed to creating an environment in which our people feel valued, supported and fulfilled.
Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. In this role, you will work 36 hours per week between the hours of 8am and 6pm Monday to Friday, working compressed hours over 4 days - other working hours can be agreed, so don't be afraid to ask in your interview about the flexibility we can offer.
As the People Services Coordinator, you’ll get the opportunity to:
1. Be first line of phone support for employees queries representing the People Services Team
2. Respond promptly and professionally to employee requests through our CRM tool
3. Be the first point of contact for all inquiries related to policy, procedure, payroll and general information
4. Maintain confidentiality and sensitivity while handling all data, in line with relevant legislation
5. Be responsible for maintaining accurate data regarding the full employee lifecycle from our applicant tracking system to our Core HR system and third party systems
6. Suggest process improvements and enhancements to positively effect process and efficiency of the People Services team
7. Occasional project work
What you’ll bring?
8. Previous HR administration experience
9. You will be someone with excellent attention to detail
10. The role will have interactions with all employees across the business so you will have great customer service skills
11. You'll be highly organised and ability to prioritise workload and will enjoy working in a fast-paced, creative environment
What’s in it for you?
12. 25 days' annual leave plus statutory holidays
13. Discretionary annual bonus
14. Contributory Pension scheme
15. Life Assurance
16. Access to our Employee Assistance Programme
17. Cycle to work scheme
18. Access to a wide range of discounts and special offers through our online rewards platform
Our Vision and Values
Our vision is to be the leading service provider for essential infrastructure in the UK and Ireland.
The core values for our sustainable growth are:
19. People – engaging and empowering everyone to deliver and grow.
20. Safety – putting health, wellbeing and safety of people first.
21. Delivery – helping deliver our clients’ business needs.
22. Integrity – behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.
#MGS
Notes/Brief for Recruitment Team: About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.