The role
This is a senior management opportunity to support the Registered Manager in the day-to-day running of our care service. As Deputy Manager, you will support in leading a team of 50 care staff and ensure the delivery of exceptional, person-centred care to a caseload of clients. Youll be responsible for quality assurance, staff performance management, compliance, safeguarding, and care planning. You will also act as the Registered Managers' delegate during their absence.
Care Team Responsibilities
1. Provide clear, supportive leadership to a portion of our care team. Mentor staff, providing guidance, feedback, and opportunities for development
2. Manage performance, absence reviews, visa and developmental reviews for a portion of the care team
3. Conduct spot checks, fit-to-care assessments, and disciplinary processes
4. Maintain accurate records on our staff management digital systems (People Planner and E-days)
5. Share on-call duties with the office management team on a 5-week rolling basis, including evenings and weekends (the role includes on...