Rental Service Manager
Location: South West Depot
Hours: 37.5 hours/week, Mon–Fri
Salary: £65,000 DOE
Contract: Full-Time, Permanent
Reports to: Head of Technical
We’re looking for a hands-on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You’ll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top-notch service across all depots.
Main duties
* Plan, manage, and deliver preventative maintenance and emergency response
* Oversee service standards, procedures, and RAMS compliance
* Lead, coach, and develop the service team
* Monitor KPIs: uptime, response times, first-time fixes
* Act as escalation point for high-impact service issues
* Drive efficiency and continuous improvement
Skills and experience
* Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery
* Strong technical knowledge of diesel engines and electrical systems
* Proven ability to lead field-based teams
* Excellent communication and customer skills
* Experience managing maintenance programmes and emergency breakdowns
Benefits
* Bonus scheme
* Training and career development
* Holiday buy & sell scheme
* Company pension
* Private medical scheme (max £100 excess)
* Life assurance & healthcare support
* 23 days holiday + bank holidays (up to 28 with service)
* DBS checks and references required. Must be eligible to work in the UK.
If you are interested please click APPLY
.