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Grounds maintenance manager

Chapel St Leonards
GDHardy Ltd
Ground maintenance manager
Posted: 23 February
Offer description

Maintenance Manager – Chapel Fields Holiday ParkRole Overview

The Maintenance Manager is responsible for leading and delivering all maintenance and operational standards at Chapel Fields Holiday Park.

This is not simply a maintenance role. It is a senior, hands-on leadership position within a busy, customer-facing holiday park environment.

We are looking for someone who wants to take pride in running a park as if it were their own — someone invested in standards, presentation, customer experience and long-term improvement — while being part of a supportive, established family business.

The successful candidate will take ownership of the day-to-day operation of the park's maintenance and grounds function, ensuring Chapel Fields operates efficiently, professionally and to a consistently high standard throughout the season.

Core Responsibilities1. Park Leadership & Team Management

* Lead, organise and manage the maintenance team on a daily basis.
* Set clear expectations and maintain high performance standards.
* Plan and delegate daily, weekly and seasonal workloads.
* Ensure strong weekend coverage during peak trading periods.
* Create a culture of accountability, pride and teamwork.
* Train, support and develop team members.
* Make confident operational decisions without constant supervision.

This role requires someone who is comfortable running a department independently and taking real responsibility for the park's presentation and performance.

1. Holiday Park Operations

2. Ensure the park is maintained to a high standard at all times during the season.

3. Oversee the condition of pitches, grounds, roads, drainage, lighting, signage and communal areas.
4. Maintain high visual standards — grass, hedges, cleanliness and overall presentation.
5. Ensure rental units and facilities are operational and well maintained.
6. React quickly and professionally to issues raised by office staff, holiday home owners or guests.
7. Support the smooth day-to-day operation of the park during busy tourist periods.

8. Ownership & Standards

9. Take pride in the park's appearance and reputation.

10. Proactively identify improvements and long-term maintenance needs.
11. Plan winter works and off-season upgrades.
12. Treat the park's assets responsibly and cost-effectively.
13. Work closely with the Company Director to improve and develop the park year on year.

We are looking for someone who feels invested in the success of the park — not someone who simply completes tasks.

1. Practical Maintenance & Oversight

2. Carry out and supervise general maintenance works.

3. Oversee grounds maintenance and site machinery.
4. Ensure reactive maintenance is prioritised and resolved efficiently.
5. Coordinate external contractors when required.
6. Maintain tools and equipment to a safe standard.

7. Health & Safety

8. Ensure full compliance with Health & Safety legislation.

9. Maintain safe working practices across the team.
10. Conduct regular site safety checks.
11. Maintain maintenance documentation and records.
12. Ensure contractors operate in line with park policies.

13. Customer & Community Focus

14. Maintain professional, respectful communication with holiday home owners and guests.

15. Resolve maintenance concerns calmly and efficiently.
16. Support a positive atmosphere across the park.
17. Uphold the reputation of Chapel Fields as a well-run, welcoming family park.

Essential Experience

* Significant experience within a holiday park, leisure park, caravan park or similar seasonal environment.
* Proven experience leading and managing a team.
* Strong understanding of grounds management and site presentation standards.
* Experience organising workloads in a busy, customer-focused setting.
* Confident decision-maker with a proactive mindset.
* Good knowledge of Health & Safety requirements.

Personal Attributes

* Strong leadership presence.
* Commercially minded and responsible.
* Takes ownership and pride in their work.
* Reliable, accountable and self-motivated.
* Calm under pressure during peak season.
* High standards with strong attention to detail.

The Opportunity

This is an opportunity to play a key leadership role within a growing family business.

We are looking for someone who wants more than a job — someone who wants to be part of building and maintaining a park they are proud of.

Job Types: Full-time, Permanent

Pay: £29,000.00-£35,000.00 per year

Benefits:

* Company pension

Work Location: In person

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