Overview
Sitting within Amgueddfa Cymru’s Digital Group which comprises the organisations Digital, Data and Technology strands, Technical Services facilitate and lead on the provision of technical support across our exhibitions, events, galleries, venues and back of house. Supporting museum colleagues and external partners to deliver a range of high quality, digital, and technical experiences for our visitors, audiences, and clients.
Main Purpose of job
As part of Amgueddfa Cymru’s Technical Services department, you’ll support the successful delivery of key technical capital projects delivering upgrades to gallery and venue technical infrastructure, equipment, and services.
Compensation
This range is provided by Amgueddfa Cymru – Museum Wales. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Closing Date
Closing Date: 28 August 2025 at 5pm
Key Responsibilities
* Reporting to the Project Manager – Technical Services, you’ll support the delivery of new technical infrastructure projects across Amgueddfa Cymru.
* Assist in the management of the project administration for each project, setting up online workspaces for the teams and organizing all project documentation.
* Support the production of documentation and writing of tenders for the procurement of goods and services.
* Support the procurement of goods and services for each project by raising orders and writing contracts.
* Assist with budget administration assigned for each project ensuring that the scope of each project remains in budget.
* Provide project updates and report to the Project Manager, Technical Services Manager and other stakeholders on project progress.
* Engage with suppliers, contractors and external stakeholders working on the projects.
* Work with Technical Services colleagues to define project specifications and requirements
* Commercial responsibility: every member of staff has responsibility for the commercial success of Amgueddfa Cymru. Specifically for this role: By contributing to the upkeep of world-class galleries and venues enabling further income-generating opportunities via exhibitions and events.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not exhaustive, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role.
Person Specification
Job specific
* Have an interest in and commitment to the work of Amgueddfa Cymru.
* Have an interest in technical and production technologies in heritage and culture organisations
* Are confident in working under pressure and to tight deadlines.
* Can work on your own initiative as well as a collaborative approach to team working and building networks
* Are focussed on the end user’s needs.
* A knowledge of project management particularly relevant but not limited to technical services within in heritage and culture settings
* Relevant experience supporting project delivery and administration.
* Experience supporting the programming of multiple projects alongside each other.
* Experience supporting the writing of project briefs and tender documents.
* Have the attitudes and behavior that are aligned with the Museum’s values (collaborative, equity, creativity, integrity and responsible).
Core Skills
* Excellent interpersonal and management skills with the ability to deal effectively and confidently at all levels across departments and with external parties.
* Excellent communication skills, both written and oral, with the ability to communicate effectively with colleagues and external stakeholders from both technical and non-technical backgrounds.
* IT skills to support the planning and delivery of projects, including MS Office Suite, MS Teams & MS Project, (although experience with other project management tools that can be transferred over to MS platforms also welcomed.)
* Excellent organisational skills including demonstrable ability to work successfully on several projects at one time.
* A good understand the principles of equality and diversity in relation to Amgueddfa Cymru’s work and the ability to apply these in practice.
* The ability to communicate in Welsh would be desired or at least a willingness to learn.
* A degree or other further education, academic or vocational, in a relevant discipline or equivalent.
* A full driving licence is desired to support travel between Amgueddfa Cymru’s museums for work.
* An understanding of the delivery of technical infrastructure projects within museums.
* Either a qualification or an understanding, or both, in project management methods such as Agile and Prince 2.
Maybe this is your first time applying for a role within the Museum sector? Don’t let that hold you back! It is essential that our staff members reflect the diversity of our visitors, collections, and public programme. Even if your experience doesn’t match perfectly, we provide training and a full induction to all new recruits.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Project Management
Industries
* Technology, Information and Media and Digital Accessibility Services
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