Kolt Recruitment are looking for an experienced VDA / Customer Service Advisor to join a busy Accident Repair Centre in Hainault. This is a fantastic opportunity for a skilled professional to work in a small but efficient site, combining estimating with front-of-house customer service responsibilities. Key Responsibilities * Carry out accurate vehicle damage assessments and prepare estimates. * Book in customer vehicles, complete handovers, and provide regular updates. * Process payments and ensure all administration is completed correctly. * Deliver excellent customer service, acting as the main point of contact for clients. * Support the smooth running of the site in collaboration with the bodyshop team. Requirements * Proven experience as a VDA / Estimator within a bodyshop or accident repair environment. * Strong customer service skills with the ability to communicate clearly and professionally. * Knowledge of estimating systems such as Audatex desirable. * Good organisational skills and attention to detail. * Full UK driving licence. Benefits * Competitive salary package (dependant on experience). * Bonus opportunities. * Modern workshop and equipment. * Training and development opportunities. * Pension scheme and holiday allowance. If you would like any further information on this role please call or contact Kirk Kilgallon at Kolt Recruitment