Matron -Patient Experience and Engagement
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Matron -Patient Experience and Engagement
5 days ago Be among the first 25 applicants
Join to apply for the Matron -Patient Experience and Engagement role at Nottingham University Hospitals NHS Trust
You will be part of the leadership team who leads our amazing Patient and Engagement Team and the functions which sit within this team, including survey management, PALS & Complaints, Patient Experience. We are a forward looking team, always striving to improve who would welcome someone with the same outlook.
You will be a Senior Clinical Leader demonstrating a proven track record of managing and developing teams; translating Strategy into action; and have extensive experience working in the NHS.
As one of two Matrons, this role will deputise for the Head of Patient Experience and Engagement in the delivery of the Patient Experience and Engagement Statutory responsibilities, regulatory responsibilities and Strategic Priorities.
Professional Requirements
* Registered Healthcare professional, supported by a master’s degree in health related subject
* Corporate responsibility in the development and delivery of Patient Experience and Engagement Strategic Priorities, including a focus on PALS and Complaints
* To support the provision of high quality care through supporting the delivery of the Patient Experience and Engagement Priorities within the NUH Quality Strategy; achieving compliance of Care Quality Commission (CQC) regulations and achieving our legal duty under the Health and Social Care Act 2012.
* The post holder is responsible for supporting the corporate nursing contribution to patient experience and patient public involvement function with the aim of maintaining and developing the quality of the delivery of patient experience and patient public involvement functions.
The post holder will work at all sites across Nottingham University Hospitals, NHS Trust.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
For further details / informal visits contact: Name: Alison Cargill Job title: Heads of Patient Experience and Engagement Email address: alison.cargill1@nhs.net Telephone number: 07812279110
Katie Moore
Head of Patient Experience and Engagement
Katie.moore41@nhs.net
mob: 07812268352
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitals and Health Care
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