Care Support is looking for a Senior / Team Leader Care assistant on a permanent contract to supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/support staff undertake their duties with the sensitivity required to preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. The role also involves deputising at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities
* Maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
* Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
* Adhere to all of the Care Support policies and procedures.
* Alert the Extra Care Manager or Assistant Manager of any changes in the Service User's condition or circumstances.
* Help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all customers.
* Partake in Needs Assessments, Risk assessments and Support Planning, identifying customers' needs, goals and aspirations.
* Participate in the delivery of the On Call rota of the service.
* Where required, top deliver effective, outcome-based reabling care and support.
* Monitor and measure the progress of attaining outcomes and reabling goals with customers.
* Partake in regular risk assessments, spot checks, staff reviews and PDRs.
* Ensure the implementation of an outcome-focused, reabling ethos throughout the Extra Care scheme and that it is actualised in the day-to-day provision of care and support services.
* Support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
* Support a thriving customer/resident committee at the Extra Care Scheme, which will form the basis for many activities and events.
* Ensure a safe living environment for Service Users while respecting their choice and rights.
* Contribute to the protection of service users from abuse.
* Ensure the Service User is not put at risk as a result of Care/Support activities.
* Work as part of a team and be able to work independently.
* Attend supervision, training and staff meetings as required.
* Be available and willing to undertake any other tasks specified by line management relevant to the role and the needs of the Service Users.
* Show willingness to help office staff with recruitment, IE, literacy assessments, interviewing, etc.
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