Job Description
Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Delivery Manager within their Waste Service on a full-time, temporary basis.
Due to the nature of this role, the successful candidate will be required to work on-site full-time for an initial period. The role will be based across Causeway House and Lakes Industrial Park.
Role Purpose
* Responsible for the co-ordination of multiple projects and assisting with their implementation within Operations to support waste service changes, providing clear direction and optimism.
* Develop, monitor and review scopes of work, schedules and budgets to ensure waste review changes are delivered effectively.
* Ensure compliance with statutory duties, including Operator’s Licence compliance and Health & Safety requirements within the remit of the post.
* Provide effective communication and regular updates across Waste Services and relevant departments, including senior management.
Principal Accountabilities
* Manage and oversee the provision of high-quality, customer-focused Waste Operations services, ensuring responsiveness to change and adoption of best practice for efficiency and performance.
* Provide forward-thinking operational leadership, supporting, motivating and developing managers and team leaders, and coordinating effectively with drivers and loaders to ensure cohesive service delivery.
* Review, interpret and challenge existing processes, researching alternative approaches from other organisations and applying best practice where appropriate.
* Develop and support all staff, including interdependent service teams, ensuring new services are implemented efficiently and within agreed timelines.
* Proactively establish project and team linkages, fostering collaboration across departments and stakeholders throughout the review and implementation process.
* Deliver service improvements through comprehensive review of Waste Management services, ensuring effective and efficient use of resources.
Experience & Qualifications
* Relevant degree or professional qualification.
* CoTC (desirable).
* CPC (desirable).
* Proven experience delivering operational services.
* Working knowledge of waste services, vehicles and logistics.
* Experience in project management and process development.
* Corporate management experience within a comparable organisation.
* Experience delivering innovative and effective waste and transport initiatives.
* Willingness to undertake further training (in-house and external) as required.
Skills & Knowledge
* Strong understanding of front-line service delivery focused on excellent customer service and value for money.
* Ability to lead, motivate and manage change to drive service improvement.
* Knowledge of Health & Safety legislation.
* Extensive people management experience.
* Excellent written, verbal and presentation communication skills.
* IT proficiency including Word, Excel and PowerPoint.
* Ability to build and maintain positive working relationships at all levels, including elected members.
* Strong organisational skills with the ability to manage a heavy and fluctuating workload and meet deadlines.
* Effective multitasking and time management abilities.
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.