Bus Network Liaison Manager
£46,889 per annum - Grade 8
Leeds / Hybrid Full time / Permanent - 37 hours per week
Closing date – 17 May at 23:55
Please note that the Combined Authority will consider requests for part-time working and/or job share.
We currently have a vacancy for a Bus Network Liaison Manager to join our Mobility Services Team.
This is a brand new role, created to support the work of the Combined Authority on the West Yorkshire bus network. Our new Bus Network Liaison Manager will sit within the Transport Services directorate initially but will need to work closely with colleagues in the Bus Reform and Communications Teams in order to be an advocate and represent the voice of the Combined Authority and the mayor.
Taking on a prominent role at meetings with politicians and in public meetings in relation to bus services and the bus network across West Yorkshire, you will have a real opportunity to shape and build strong stakeholder working relationships. This will also include taking a lead on responding to enquiries about the bus network, by bringing together colleagues from across the Combined Authority as required and supporting the work of the mayor’s office.
Our Offer
· Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
· Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
· Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
· Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
· Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
· Grow with us – Incremental salary progression for most roles and annual cost of living increases.
· Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
· Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
· Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.
The Role
Reporting into the Head of Mobility Services, your key responsibilities will include:
· Provide strategic leadership and delivery of the mayor’s vision and ambition for transport engagement with stakeholders, particularly in the context of bus services in West Yorkshire.
· To lead and be a visible point of contact for proactive responses to stakeholder, issues and opportunities within the bus network.
· Working with senior officers, politicians and the mayor within Transport Services, manage and deliver successful stakeholder engagement relating to the Combined Authority’s tendered bus service contracts. This will include the transition to, and future operation of, the franchised bus network.
Please review the Role Profile on our website for more information about the responsibilities.
About You
You will have the following key skills, attributes, education, and experience:
· Experience in developing and successfully implementing stakeholder engagement plans incorporating communities and a diverse range of stakeholders, including senior managers and politicians.
· Experience of dealing professionally with the public and the ability to create constructive dialogue and engagement with all audiences (including politicians, public and private sector stakeholders, community groups, transport experts etc), with the ability to prevent / resolve conflicts in a calm and coordinated manner.
· Proven ability to work and multi-task under pressure, respond quickly to changing situations in complex operational and project environments, prepare responses/narrative quickly and clearly, and use personal initiative.
· Strong understanding of how bus networks and systems are configured and operated.
· Good knowledge of West Yorkshire including its geography, governance structures, partner organisations and communities.
To Apply
If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.
Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met