JOB TITLE: Temporary Customer Service Administrator
LOCATION: Outskirts of Wellington, Somerset
HOURLY RATE: £13.50 - £14.00 per hour (DOE)
HOURS: Monday - Friday, 8:30am till 5:00pm
BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include...
1. Weekly pay
2. Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
3. Temporary candidate of the month award
4. Temporary candidate lunches/treats
5. Regular pay review
6. Online timesheets
7. A dedicated consultant as an additional layer of support
Are you a passionate Customer Service Administrator looking to join a friendly and long-standing team? Our client, a well-established business, is seeking a talented individual like you to provide outstanding customer care and build strong relationships with customers and colleagues alike. This role is being offered on a temporary basis for a minimum of 12 weeks with the potential to become permanent for the right candidate therefore you must be available immediately to be considered for the role.
Key duties and responsibilities:
8. Answering calls and assisting customers with their queries
9. Updating customers details accurately
10. Fielding calls and ensuring they are directed to the correct department
11. Booking repairs and maintenance
12. Sending confirmations to customers
13. Liaising with field team members to ensure works are being carried out promptly
14. Responding promptly to emails
15. Undertaking additional administrative duties to ensure smooth operation within the department
Essential skills and qualities:
16. Confident and polite telephone manner
17. Upbeat and positive attitude
18. Strong IT skills
19. High work ethic, excelling in a fast-paced environment
20. Exceptional customer care skills and willingness to go the extra mile
If you possess the required skills and experience and are eager to join a company that places high value on its employees, apply online or send your CV directly to or call our team on for more details.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.