Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level three) 'pro rata for part-time'
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About The Role
Promoting the Council's vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services, the post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in Housing need. This will include; intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administrating accommodation resources and assisting inquiries under the Housing Act 1996 VII ( as amended).
About You
The ideal candidate will have
A commitment to providing a high quality customer focussed service
An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
An understanding of homelessness and the Housing Act 1996, in order to investigate possible duties owed to citizens
General knowledge of safeguarding
Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as required.
This post is covered by the statutory duty under Part 7 of the Immigration Act English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.
A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Liana Burrell, Gateway, Temporary & Supported Accommodation Manager here.
Closing Date: 1st March 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre:
By applying to this job, you agree to our Terms & Conditions.
Proud member of the Disability Confident employer scheme
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.