Shift Leader - Chick-fil-A
Pay: £13.50 - £14.50 per hour (DOE) + benefits
Location: Leeds City Centre (commutable)
Contract: Full-time, Permanent
Start: Late September / early October
Why join us
* Be part of a ground-breaking new restaurant concept
* Help shape and lead a brand-new team with significant growth ahead
* Work directly with the Owner/Operator and leadership team to shape the vision and day-to-day operation
* Closed on Sundays
* Competitive package, including free lunch when on shift
About the role
We are opening the first Owner/Operator-led Chick-fil-A restaurant in the heart of Leeds later this year and seeking a passionate, experienced Shift Leader to help make us a local favourite from day one. You’ll set standards, lead from the front, and build a great culture in a fast-paced, fun, high-ambition environment.
You must be available for weekdays and weekends across mornings, afternoons and evenings.
Responsibilities include:
* Open and/or close the restaurant in line with company procedures
* Lead day-to-day operations across front and back of house
* Plan and run shifts; act as Manager on Duty when required
* Support stock checks, deliveries and production planning
* Supervise, motivate and support Team Members during service
* Support training and inspire a high-performing team
* Ensure the restaurant is clean, welcoming and guest-ready
* Optimise labour deployment
* Deliver fast, friendly, accurate service and coach others to do the same
* Champion health & safety, food hygiene and compliance
* Support the P&L, driving sales while managing cost; hit metrics (sales, traffic, CSAT)
* Collaborate with colleagues and the owner on launch and beyond; embrace feedback and growth
About you
* A people-first leader who motivates, organises and sets culture
* Proven leadership in fast food/restaurant/hospitality
* Track record of driving sales and KPIs
* Hands-on operator and calm under pressure
* Flexible, proactive and willing to go the extra mile
* New-opening experience is a plus
* Ready to have fun along the way
Interested in this Shift Leader role? Please apply with your latest CV.
INDHS