Maintenance Manager - The Mercure Paignton JOIN US We are looking for an experienced Maintenance Manager to take ownership of the maintenance function across the Mercure Paignton and ibis Styles Paignton. This is a key role within the hotels, responsible for ensuring our buildings, facilities, and guest areas are consistently maintained to a high standard. You'll lead a small team, manage contractors, and play a vital role in keeping both properties safe, compliant, and running efficiently, with a salary of 37,500. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A MAINTENANCE MANAGER AT OUR HOTEL Take charge of maintaining our hotel's high standards, ensuring every guest space, facility, and behind-the-scenes area operates flawlessly and looks pristine Lead and inspire the maintenance team, cultivating a proactive and hands-on approach to repairs, upgrades, and day-to-day operations that support a smooth guest experience Design and oversee a preventative maintenance programme, extending the life of equipment and facilities to avoid unexpected interruptions and keep everything running like clockwork Collaborate with other departments to anticipate and swiftly address maintenance needs, from emergency repairs to room upgrades, delivering a reliable and safe environment for guests and staff alike Manage the department budget with a keen eye on cost-effective solutions, tracking expenses, negotiating supplier contracts, and prioritising repairs and renovations Conduct regular inspections of the hotel, keeping your finger on the pulse of each room, common area, and facility to ensure safety, compliance, and aesthetic standards Foster a culture of continuous improvement within the team, implementing best practices and encouraging skill development for efficient, high-quality service Keep up-to-date with the latest tools, technology, and maintenance techniques to bring fresh ideas and innovations to the property, enhancing both function and form Ensure full compliance with all statutory requirements including fire safety, water hygiene (Legionella), gas and electrical systems, maintaining accurate records and audit readiness Manage external contractors on site, ensuring work is completed safely, to standard, and with minimal disruption to the guest experience WHAT WE NEED FROM YOU Solid experience in a maintenance or engineering management role, ideally within hospitality or a similar setting Expertise in HVAC, electrical, plumbing, and general building maintenance, with a proactive approach to problem-solving Strong leadership skills, with a track record of building motivated, efficient teams that deliver quality results Financial acumen to manage budgets and negotiate contracts without compromising on quality or guest satisfaction Organisational and multitasking abilities to juggle a range of responsibilities and respond quickly to urgent issues Flexibility to respond to urgent repairs, including availability for occasional evenings, weekends, and on-call duties A passion for maintaining a safe, well-functioning environment that enhances the guest experience Strong understanding of compliance and statutory regulations within a hotel environment (e.g. fire safety, Legionella, H&S) Experience managing contractors and third-party suppliers effectively Comfortable using maintenance systems tools to track jobs and preventative maintenance OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year 37,500 a year - 40 hour contract And much much more! EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com