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Planning and support coordinator (administration)

Rotherham
Horbury Group Limited
Support coordinator
Posted: 26 January
Offer description

Horbury Property Services Ltd are looking for an organised and proactive Planning and Support Coordinator to join their team. This is a varied role where you will coordinate and manage administration and planning duties for a number of contracts ensuring resources are deployed efficiently and effectively, and all administration meets contract and internal requirements.

Key Responsibilities:

* Schedule, plan, and monitor the daily work of field operatives to meet KPIs and SLAs.

* Produce regular reports and maintain accurate records using software and manual systems.

* Handle incoming and outgoing client and customer communications professionally.

* Maintain staff records, including sickness, holiday, and operational requirements (e.g., paperwork, uniforms, van stock).

* Update asset registers and arrange routine maintenance and inspections in line with contractual and legislative requirements.

* Provide general administrative support, including document management, filing, and system updates.

* Monitor job progress, address delays, and carry out data housekeeping activities.

* Support cost estimation, tender preparation, and documentation for projects.

* Assist in maintaining client relationships, identifying new opportunities, and following up on submissions.

* Participate in continuous improvement initiatives and occasionally provide on-site support as needed.


What We Offer:

* Generous Holiday Entitlement: 25 days annual leave plus statutory holidays.

* On-Site Gym: Free access to our fully equipped gym at Head Office.

* Employee Assistance Programme: Supporting your mental and emotional well-being.

* Exclusive Discount Schemes: A wide range of savings and offers.

* Pension Scheme: Helping you plan for a secure future.

* Free On-Site Parking at Head Office.

* Cycle to Work Scheme & EV Salary Sacrifice: Encouraging greener travel.


What We're Looking For:

* GCSEs Grade A-C / 4-9
* Intermediate Microsoft Office skills
* Strong customer service and administrative skills
* Excellent organisational ability
* Previous administrative experience
* Ability to work effectively to deadlines
* High attention to detail
* Professional, motivate and reliable approach
* Friendly and confident telephone manner
* Strong verbal and written communication skills


How to Apply
If you are organised, customer-focused, and enjoy working in a varied role, we’d love to hear from you.

Click below to view the full Job Description and Person Specification, and apply today.

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