Are you experienced within customer service within a B2B environment and would like to work for a great family run business who are going through a period of growth? You will be working in a vibrant and lively team environment with a fantastic opportunity to develop within the business. There is a salary of up to £30,000 plus many benefits. The Role: * Generating and following up on sales leads * Assisting with customer enquiries and providing product or service information * Managing customer accounts and ensuring satisfaction * Handling customer complaints and resolving issues * Supporting the sales team with administrative tasks * Conducting basic site measures when necessary * Ensuring seamless communication between the sales and support teams to maintain positive relationships and improve customer experience About You: * Office-based role * Proven experience in customer service and / or sales/events * Excellent communication skills * Ability to handle rejection positively and adapt to evolving challenges * Proactive problem-solving mindset * Being able to work in a fast-paced office environment * Driving licence * Proficiency in Microsoft Office programmes (Outlook, Word, Excel, PowerPoint) Benefits * Salary of up to £30,000 * 28 Days holiday (including 8 Bank Holidays) Christmas Shutdown * Working hours are 8.30am until 5pm * You will be looked after and supported, just like a family. Everyone feels heard and respected. Open communication and a supportive environment are at the heart of how they work. * A friendly and dynamic workplace where your ideas are valued and your growth is encouraged. INDAB