Job description
An active role within the people experience team to ensure the colleague lifecycle from ‘hire to retire’ is engaging, creating a great working environment to get the best results from our people as we live and breathe the SMILE values.
The People Partner will be the ‘go to’ lead for a dedicated business area, overseeing all employee relations practices and processes to ensure they are aligned to Company goals. Working in partnership with the leadership team to support managers build organisational and people capabilities as well as supporting the implementation of change.
What will be your key responsibilities?
1. Work with a dedicated business area(s) to help shape and implement effective People solutions to support the achievement of business plans and to meet the needs of their workforce (this may include overseeing a different business area in support of peer’s annual leave etc.)
2. Act as facilitators and business consultants, ensuring that the People plan is both relevant and effective
3. To conduct and provide support and advice on the appropriate processes including capability, disciplinary, grievance, TUPE, redundancy and dismissal
4. Support managers to have accountability to address low level issues ( absence, conduct, performance management etc.)
5. Lead and support through coaching and guidance from the onset to conclusion of escalated people issues
6. Be front and centre of local management discussions
7. Drive and own the People dashboard metrics to ensure KPIs are met and colleagues are motivated to perform through supporting managers to be the best they can be
8. Support a culture of performance management which drives business efficiency and overall commercial performance
9. To provide advice, training and development to colleagues in respect of Company policies and employment legislation
10. To assist with implementing and developing People policies, practices and procedures in line with current legislation and Company objectives
11. Accuracy, always, with correspondence and our people system and reporting devices
12. To ensure all procedures, practices and statutory requirements are followed and adhered to
13. Flexibility to work remotely and travel to any Hays Travel location as required with Head Office presence a key part of the role
What competencies we are looking for?
14. Effective written and verbal communication skills – at all levels
15. Excellent organisational skills and ability to work to tight deadlines
16. Ability to prioritise workload of self and others
17. Ability to work on own initiative
18. Ability to carry out training and instruction on all levels
19. Clean driving licence
20. Confidentiality
21. Ability to work solely and as a member of a team
22. Ability to build and maintain effective stakeholder relations both internally and externally
What experience we are looking for?
23. Good basic standard of education, 4 GCSE’s or equivalent Grade C or above including English and Maths
24. Full or part CIPD qualified, or qualified by experience
25. Willing to work towards qualifications to assist with their own personal development
26. Knowledge of all areas of current employment law and keen to maintain and update knowledge
27. Strong understanding of a people partnering approach
28. Ability to easily navigate and use Microsoft Office applications, including Microsoft Word, PowerPoint and Excel
Our values
Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.
29. Supportive
30. Motivational
31. Innovative
32. Loyal
33. Excellent