BT Duct Blockage Clearance Operative / Team Reports To: Supervisor / Contracts Manager Location: Field-based – various sites across the UK Role Overview: The BT Duct Blockage Clearance Team is responsible for locating, diagnosing, and clearing blockages within BT/Openreach underground duct networks. The role ensures telecoms infrastructure remains accessible for fibre and copper installations, enabling the delivery of broadband and communication services to customers. This is a physically demanding, safety-critical role requiring teamwork, problem-solving, and adherence to health and safety standards at all times. Key Responsibilities: * Locate and identify duct blockages using site plans, utility drawings, and detection equipment. * Clear blockages using a variety of methods (hand rodding, winching, vacuum excavation, jetting, or other approved techniques). * Operate machinery and specialist equipment safely and effectively. * Excavate and reinstate footways/carriageways where required, ensuring compliance with NRSWA standards. * Maintain accurate job records, photographs, and reports for submission to the client. * Liaise with Supervisors, Planners, and Engineers to update progress and escalate any complex issues. * Ensure all work complies with BT/Openreach specifications and quality standards. * Adhere strictly to Health, Safety, and Environmental regulations, including use of PPE and traffic management. * Carry out daily vehicle, plant, and equipment checks, reporting any defects immediately. Skills & Experience Required: * Previous experience working within telecoms, utilities, or civils environment (preferred). * Knowledge of duct clearance techniques and safe excavation practices. * Ability to read utility prints, job packs, and follow technical instructions. * NRSWA Operative accreditation (minimum Units 1–6, 9). * SA002 (Safety Overhead), SA007 (Underground Safety), and other Openreach accreditations desirable. * Full UK driving licence (HGV / towing licence advantageous). * Strong communication and teamwork skills. * Physically fit and able to work outdoors in all weather conditions. Personal Attributes: * Safety-first mindset. * Reliable and hardworking. * Proactive and able to use initiative. * Flexible approach to work and willing to travel as required. * Professional attitude when representing the company on-site. Benefits: * Competitive pay (depending on experience and accreditations). * Overtime and weekend opportunities. * Training and upskilling provided (Openreach modules, NRSWA refreshers, etc.). * Company vehicle, tools, and PPE provided. * Career progression opportunities within the business