Job title: Business Support Officer Locations: Holly Trees Family Hub, Mabey Avenue, Redditch B98 8HW and Pear Tree Family Hub, Broad Street, Bromsgrove B61 8LW (must be able to travel to both sites as required) Hourly rate: £13.47 Working hours: 22.5 hours Weds Thurs Fri 8:30am-4:30pm Contract: 3 months with review for extension Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Business Support Officer to provide reception services and administrative support to the Family Hubs, team and volunteers. Main Duties and Responsibilities To provide excellent reception services at the Family Hubs and other venues, including but not limited to: dealing with service users face to face and on the phone, co-ordinating room bookings, signing people in, inviting and booking people onto courses, loaning equipment. General administration including but not limited to: data inputting, typing, scanning, photocopying, post distribution, internal and external communication by email, phone and letter. Competently using IT systems including but not limited to: Outlook, Excel, Word and databases including the production of monitoring reports for service data bases. To provide an administrative service to meetings including agenda preparation and minute taking. To oversee room bookings at the Family Hubs and venues and to ensure that rooms set up and cleared away as needed and users are aware of room booking procedures an...