We’re looking for a proactive and efficient Branch Administrator to join our friendly and professional team at our Fulbourn branch near Cambridge. This is a dynamic and varied role where you’ll play a key part in ensuring smooth branch operations while supporting the Branch Manager and wider team.
Role Overview
As the first point of contact for customers and internal teams, you’ll be responsible for:
* Providing day-to-day administrative support
* Managing the switchboard and incoming enquiries
* Preparing quotes, invoices, and delivery documentation
* Updating records and maintaining databases
* Supporting events, trade shows, and sales campaigns
* Assisting with cashiering duties and liaising with Head Office
* You’ll be an essential part of keeping our operations professional, organised, and customer-focused.
What We’re Looking For
* Excellent communication and a professional phone manner
* Highly organised with the ability to multitask
* Discreet, trustworthy, and confident working with confidential information
* Strong attention to detail with both written and numerical data
* Comfortable liaising with customers and team members at all levels
* Proficiency in Microsoft Office (Word, Excel, PowerPoint)
* Self-motivated, adaptable, and a strong team player
* Confident using initiative in a fast-paced environment
* Presentable and customer-service focused
Additional Info:
* Start Date: ASAP (subject to notice period)
* Location: Fulbourn, Cambridge, CB21 5EX
* Hours: 8am to 5pm, Monday to Friday (1hr unpaid lunch)
* Contract: Permanent, full-time, 40 hours per week
* Salary: Competitive, depending upon experience plus bonus
* 32 days holiday (including bank holidays)
* Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group
If you are interested please get in touch for further information or view all of our current vacancies on our website - www.ernestdoe.com/vacancies/