Job Description
You'll be working with an established global machinery manufacturer supplying specialist equipment to manufacturers across the UK and internationally. As Technical Support Manager you'll oversee customer service operations, working alongside a skilled engineering team, solving issues and organising the team.Your Role as Technical Support Manager will include:
* Main contact for customers regarding breakdowns, service and installations
* Coordinate engineers, installations and service schedules
* Provide technical support and manage service requests
* Work with sales, spare parts and engineering teams to resolve issues
The successful Technical Support Manager will need:
* Experience in service coordination or technical support within packaging machinery or similar engineering
* Mechanical and electrical understanding
* Strong communication and organisational skills
* Confident handling customer issues and escalations
Please apply or call Ryan Powlett on
Key Words: Technical Support, Customer Support, Service Coordination, Industrial Machinery, Packaging Machinery, Installation Coordination, Technical Manager, Service Supervisor, Breakdown Support, FMCG, Food, Pharma, Automation, Engineering, Wiltshire, Swindon.This vacancy is being advertised by Future Engineering Recruitment. The services of Future Engineering Recruitment are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling.Future Engineering Recruitment can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavor to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.