Job Overview
An incredible job opportunity to lead our Welcome and Commercial Team at the Wonderful Fell Foot Park, located at the bottom of Lake Windermere near Newby Bridge. Salary: £29,266 per annum.
Contract Duration: This is a fixed‑term contract ending when the postholder returns to the role. We cannot confirm the exact length, but it is unlikely to last beyond 31st March 2027.
Working Hours: The hours advertised for this role reflect a 12‑month period, however the actual hours required are 1,631 hours across the term of the contract. The amount of hours you work each month may vary, but your salary will be paid in equal instalments over the term.
Working Pattern: You will typically work 9:00–17:00 for 5 out of 7 days per week (including weekends), with occasional 8:00 start. Spring and summer school holidays are our busiest periods, but during the quieter winter period, finish times are around 16:00.
What It's Like to Work Here
Fell Foot is a truly magical place to work, with hard‑working and committed Food and Beverage and Welcome teams focused on delivering the best visitor experience and fostering a special team spirit. In addition to leading our Welcome and Commercial Team, the successful candidate will also be part of a Property Leadership Team, helping to decide the direction for Fell Foot to deliver strong commercial results and a great experience. You will sit within a wider Lakes team, including rangers, gardeners and business support, looking after this area on behalf of the National Trust.
Key Responsibilities
You will coordinate the delivery of our commercial offer alongside a group of team leaders, cooks and front‑of‑house teams, delivering an outstanding all‑round visitor experience.
Who We're Looking For
* Experienced as a leader, with skills including setting personal objectives and providing development
* Familiar with budgets, increasing income and controlling costs
* Aware of health and safety compliance
* Experience in Food & Beverage, Retail, or Visitor Welcome operations
* Leadership skills, with proven ability in developing and motivating teams
* Proven experience in driving commercial success while delivering outstanding visitor experiences
* Sound financial acumen and experience managing budgets, stock, and labour
* Confident communicator and collaborator
Benefits
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days related to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
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