Receptionist
Temp to Perm
Based in Luton
£15.00 per hour
We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front-of-house service while supporting the day-to-day administrative needs of the office.
Key Responsibilities
Greet tenants, visitors, and contractors in a professional and courteous manner
Act as the first point of contact, responding to general enquiries in person and via telephone
Assist tenants with new key fobs and access-related queries
Manage reception duties, ensuring the reception area remains tidy and presentable
Photocopy, scan, and file documents as required
Book and manage meeting rooms, ensuring availability and appropriate setup
Support the wider team with general administrative tasks as required
Adhere to confidentiality, data protection, and health and safety procedures at all times
Skills and Experience
Previous experience in a receptionist or customer-facing role (social housing or public sector experience desirable)
Strong communication and interpersonal skills
Ability to deal sensitively and professionally with tenants and members of the public
Good organisational skills and attention to detail
Basic IT skills, including Microsoft Office and office equipment
Ability to work independently and as part of a team
Personal Attributes
Friendly and approachable manner
Reliable, punctual, and flexible to work on a rota basis
Calm and professional under pressure
Committed to providing excellent customer service
What We Offer
Opportunity to transition from temporary to permanent employment
Supportive working environment within the social housing sector
Consistent working hours on a rota basis