Field Engineer – IT & POS Hardware (Southwest UK)
We are seeking a skilled Field Engineer ideally located in or around the Swindon through to Exeter area to become an integral part of a dynamic Engineering Team. You’ll be joining a robust network of 60 engineers across the UK, supporting diverse client sites with cutting‑edge IT hardware solutions.
About the Role:
* Installation, deployment, and configuration of IT networking and point‑of‑sale / Epos hardware, ensuring seamless integration with existing systems
* Configuration and troubleshooting to meet client specifications and resolve issues during installation
* Client interaction – working closely with customers to understand their needs, provide technical support, and ensure high levels of satisfaction
* Documentation – maintaining accurate records of installations and client interactions for transparency and accountability
* Collaboration – providing daily feedback to the Service Desk to deliver positive solutions for customers
* Participation in an on‑call rota (including out‑of‑hours and weekend work), supported by colleagues in the Southwest region
* Overtime opportunities available
Key Requirements:
* Strong technical aptitude with networking and cabling experience (Cisco knowledge desirable)
* Proven problem‑solving skills, able to work efficiently under SLA deadlines
* Excellent timekeeping and punctuality
* Customer‑focused with clear and effective communication skills
* Self‑motivated, with a proactive, can‑do attitude
* Flexible and adaptable to changing environments and challenges
* Team player with a collaborative mindset
* ServiceNow experience desirable but not essential
* SC clearance desirable but not essential
* Full, clean driving licence required
Location:
Access to the M4 corridor leading into the Southwest of England is essential to meet customer SLA requirements. Key areas covered include Wiltshire, Bristol, Devon, and Cornwall
Package:
* Up to £30,000 + plenty of overtime
* Company van and fuel card
* Pension scheme
* Life Assurance
* 25 day holiday allowance, plus bank holidays
* Paid charity day
* Vodafone employee advantage scheme
* Eye care vouchers
* wellbeing support benefits
To apply in confidence please apply submitting your cv for consideration