Employer Norfolk Community Health and Care NHS Trust Employer type NHS Site Norwich Community Hospital Town Norwich Salary £24,937 - £26,598 per annum Salary period Yearly Closing 18/01/2026 23:59 Interview date 29/01/2026
Rehabilitation Assistant
Band 3
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
Job overview
Job overview
We have an exciting permanent, full-time (37.5 hour) opportunity for a new member to join our multidisciplinary team with the Stroke Early Support Discharge team as a Band 3 Rehabilitation Assistant. We are looking for a kind, passionate, organised, and resourceful individual to join our welcoming team to provide stroke specialist rehabilitation. You will be joining an experienced and supportive team striving to meet the physical, communication, cognitive and functional needs of patients following a stroke within the community.
Please note, we are unable to provide sponsorship.
Main duties of the job
* To provide stroke specialist rehabilitation in the community.
* To work as part of the multidisciplinary team under the direction and supervision of the registered staff, in a variety of community settings including patient's homes.
* To deliver indirect tasks which support the patient’s care and therapy needs, such as record keeping and management of equipment.
* The role includes weekend working.
* A full Driving Licence valid for the UK and access to a vehicle insured for business use is essential for independent travel across the work locality.
Working for our organisation
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Detailed job description and main responsibilities
See attached Rehabilitation Assistant job description and person specification for further information.
Person specification
Qualifications
* GCSE A‑D or grade 3‑9 in English and Maths or equivalent
* NVQ Level 2/3 in care/rehabilitation or equivalent
* Skills to manage challenging situations
* Good organisational skills/decision making
Experience
* Experience of working in healthcare or rehabilitation setting
* Experience working independently with people with physical and/or emotional needs arising from a long‑term health condition.
* Experience with admin duties
* Previous community experience
* Previous experience of being a generic worker within a multidisciplinary team
* Experience of working as a Therapy or Nursing Assistant/rehab technician
* Experience of working with people with impaired ability to communicate
* Experience working in the NHS
Skills, Abilities & Knowledge
* Full and valid driving licence
* Good communication and organisational skills
* Excellent IT skills, able to confidently use Microsoft Word, Excel, Outlook and Powerpoint
* Ability to deal with distressing and emotionally difficult situations
* Observation and reporting skills
* Understanding the needs of patients undergoing rehabilitation
* Ability to keep accurate, up to date records
* Knowledge of the role of other members of the multi‑disciplinary team
* Knowledge of the Mental Capacity Act (2005)
* Able to use SystmOne
* Experience of using electronic patient / service user record systems
* Able to evaluate data and produce reports using Microsoft Excel and Word
Communication
* Ability to engage well with people with an impaired ability to communicate
* Able to respond with compassion, sensitivity and empathy to people with emotional needs
* Able to communicate in English Language in both written and verbal modality
* Ability to communicate with patients with communication difficulties
Personal Attributes/Behaviours
* Able to drive a vehicle as this will be required as part of the role
* Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
* Evidence of demonstrating the Trust's values and behaviours
* Able to communicate effectively at different levels of the organisation and with staff, patient/service users, visitors or external organisations both verbally and in writing in the exchange of complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills
* Able to overcome barriers to understanding where there are physical or mental disabilities
* Able to analyse and assess situations and to interpret potentially conflicting situations and determine appropriate action, where there is a range of options and judgement is required
* Demonstrable ability of using tact and diplomacy
* Ability to work autonomously if required
* Willing to work flexibly and proactively with the team, including weekend and bank holiday working
Other
* Flexible and adaptable
* Able to work over a seven‑day rota
* Be able to kneel, bend & stoop, and work in cramped environments
* Able to manoeuvre limbs of around 5‑6 kg
* Able to manoeuvre patients using moving and handling aids
* Must hold full and valid driving licence
* Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively
* Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
If you need this application in an offline format, please let us know.
Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self‑grown right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates - This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
Name Nicola Wyatt Job title Clinical nurse specialist for stroke Email address nicola.wyatt@nchc.nhs.uk Telephone number 01603 272385
Additional information: Anna Davies, stroke specialist speech and language therapist. anna.davies@nchc.nhs.uk
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