Jark Stevenage are urgently recruiting for FULL TIME - ONLINE CUSTOMER SERVCIE ADVISOR
An exciting career opportunity has arisen for a Full Time, Online Customer Service Advisor to join our clients team and be part of our online operation based in Biggleswade to help assist in the day to day running of the customer services department.
This is a fantastic opportunity to join an exciting division of a well-established business.
Hours of work will be Monday to Friday 8:00am – 5:30pm
Responsibilities will include:
Inbound and outbound calls to customers and our Internal Branches.
Processing customer’s website placed orders
Processing internal Branch placed orders
Conversing with customers via on-line chat and e-mail
Tracking orders and liaising with all our courier networks
Assisting customers when using our website, placing orders etc.
General office / customer service duties
Skills, Knowledge, Qualification and Experience
Computer literate
Previous experience in an office-based Customer Services environment is essential.
Previous customer telephone & email experience would be preferred.
Strong work ethic and initiative
Enjoy working with people and be able to work as part of a team.
Full training will be provided internally on our own in-house computer systems.
Hours of work will be Monday to Friday 8:00am – 5:30pm.
Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude.
If interested please APPLY today
Skills Required
Computer literate
Previous experience in an office-based Customer Services environment is essential.
Previous customer telephone & email experience would be preferred.
Qualifications Required
Full training will be provided internally on our own in-house computer system.
Keywords
Inbound and outbound calls to customers and Internal branches.
Processing customer’s website placed orders.
Processing internal branches placed orders
Conversing with customers via on-line chat and e-mail
Assisting customers when using our website
General office duties