Vigilant Security are seeking a professional Control Room Operator to join our team within a prestigious Sports Facility site in Edinburgh.
The successful candidate (SIA/ CCTV licensed) will be responsible for maintaining the day today operations within the Control room, security requirements, and maintain high standards of professionalism at all times.
This is a fulltime role, on a four on four off basis, hours of attendance 19:00 hours to 07:00 hours, with scope of additional hours. Flexible is a must.
We offer a competitive rate of pay of £12.60 per hour and you will be entitled up to 19 days holiday per annum due to four on four off shift pattern, including bank holidays.
Key Responsibilities
* Understand and adhere to the strategic direction of the client
* To monitor the CCTV, fire, and security systems, ensuring that all security processes are adhered to including Key Management and associated reports.
* Ensuring CCTV systems are utilised, the code of practice and processes are observed and the Data Protection Act 2018 is followed to ensure electronic patrols are effective and system use is optimised
* Ability to work using your own initiative
* Reporting and associated paperwork & documentation including detailed handovers.
* Promote appropriate communication and harmonious working amongst the team
* Ensuring that the Quarter remains safe and secure at all times
* Ensure that all incidents are reported and responded to correctly and incident reports completed where required.
* Ensure daily tasks are completed and recorded
* Support the continual development of working practises and maintain an excellent knowledge of all sites
* Provide a consistent professional service at all times
* Ensure no unauthorised persons allowed within prohibited areas including Control Room
* Ensure radios are fully charged and booked out correctly
* Proficient use of relevant communications equipment will require candidate to have good communication skills
* Ensuring all H&S policies are adhered to
Person Specification
* Professional, highly driven, flexible, enthusiastic, proactive, self motivated team player
* Maintain competence with security systems
* Experience in technical systems and excellent verbal communication skills
* Previous experience in operating CCTV systems and radio systems
* Ability to remain calm and confident under pressure and work within strict time limits
* Have an ability to deliver succinct and clear verbal and written reports.
* Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
* Excellent interpersonal skills and the ability to interact with people at all levels
* Immaculate presentation
* Maintain and practice a high degree of confidentiality at all times
* Able to be vetted back 5 years or since leaving compulsory education
* Provide support to the wider team when required
* CCTV licence
* SIA licence
Training and Development
Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan.
Equal Opportunities
Vigilant is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment.
All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided and any incidents reported accordingly.
The duties of the post may be varied by the deletion of any of the tasks specified or by the addition of associated work