We are looking for a permanent Digital Product Executive to join our team in Harrogate, reporting to the Technology Product Manager to support on the strategic development and execution of NEOM’s technology product roadmap.
The Company
At NEOM, we believe WELLBEING starts with the little moments. Our vision is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. Our 100% natural fragrances are designed to help boost your energy, give you a mood lift, help you sleep better, and reduce stress.
The Role
The Digital Product Executive reports to the Technology Product Manager supporting the strategic development and execution of NEOM’s technology product roadmap. You will be responsible for assisting in delivering on all projects across NEOM’s websites and our back-end systems across our Wholesale, Retail and Ecommerce businesses in the UK, USA and EU. In addition, you will provide advice and support to the Ecommerce Trading, Commercial and Customer Care teams across NEOM and analyse where opportunities or pain points can be solved via the technology product roadmap.
What You Will Do
Digital Product Management:
* Researching industry trends
* Collaborating with cross-functional teams to understand NEOM’s customer needs
* Investigating feasibility of future website features
* Defining and documenting product requirements
* Training end users on new feature roll outs
Project Coordination:
* Monitor project progress and report on any risks or issues
* Testing and Quality Assurance
* Ensuring project boards are set up and accurately reflect tasks, responsibilities and timeframes
* Creating and maintaining documentation
Issue Resolution:
* Fielding and investigating issues
* Raising and monitoring support tickets
* Grouping issues into projects that can be prioritised into the technology product roadmap
* Regularly testing and monitoring websites for issues
Requirements
* 2 years experience in a similar role
* Strong understanding of ecommerce websites and systems
* Ability to communicate effectively across different teams
* Project management skills to organise tasks, set priorities, and manage timelines effectively
* High energy, willingness to learn and the desire to get stuck in
* Team focused with a can-do attitude and a positive, growth mindset
* Enjoy a fast-paced business with a ‘start up’ mentality and approach
* Genuine passion & enthusiasm for the brand, and beauty / wellness industry
Benefits
* TIME TO CHILL - 25 days holiday plus bank holidays
* BIRTHDAY TREAT - Extra Day off on your birthday
* FLEXI TIME - Work in a way that fits around you
* WELLBEING DAYS – take some time to recharge and reset
* NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
* HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
* DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.
Apply Now
Please apply below with your CV and covering letter, telling us about you and what you feel you can bring to NEOM Wellbeing.