Join to apply for the Desk Side Support Engineer role at TieTalent
2 days ago Be among the first 25 applicants
Join to apply for the Desk Side Support Engineer role at TieTalent
Get AI-powered advice on this job and more exclusive features.
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles.
KEY DUTIES
* Provide a single point of contact to internal colleagues reporting IT-related incidents.
* Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
* Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
* Excellent ability to troubleshoot and problem solve
Candidate Requirements
* Excellent communication skills
* A desire to provide customers with excellent services
* A desire to learn new skills
* Ability to work in a great team
ELIGIBILITY
* Living in the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland,
* Be employed, self-employed, career changers, returners to work or unemployed within the last 12 months.
* Have access to a reliable internet connection with a PC/ Laptop.
* Have the right to live and work in the UK.
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Get notified about new Support Engineer jobs in Durham, England, United Kingdom.
Service Desk Engineer (End User Support)
IT Field Engineer Technician - Kia Suzuki
Brandon, England, United Kingdom 1 month ago
Darlington, England, United Kingdom 1 month ago
Stockton-On-Tees, England, United Kingdom 1 month ago
Stockton-On-Tees, England, United Kingdom 3 weeks ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Tyne And Wear, England, United Kingdom 1 week ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Durham, England, United Kingdom 2 days ago
Gateshead, England, United Kingdom 2 days ago
Gateshead, England, United Kingdom 2 days ago
Newcastle Upon Tyne, England, United Kingdom 2 days ago
Newcastle Upon Tyne, England, United Kingdom 2 days ago
North Shields, England, United Kingdom 2 days ago
North Shields, England, United Kingdom 2 days ago
Hawthorn, England, United Kingdom 1 week ago
Hawthorn, England, United Kingdom 1 day ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 1 month ago
Sunderland, England, United Kingdom 2 weeks ago
Wideopen, England, United Kingdom 6 months ago
Middlesbrough, England, United Kingdom 1 month ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Sunderland, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr