Support Team Leader
Location: Blackpool
Salary: £34,000 per annum
An exciting opportunity has arisen for a confident and motivated Support Team Leader to join a specialist community‑based service supporting individuals with complex needs. This is a fantastic chance for an experienced supervisor or emerging leader in health and social care to take the next step in their career and play a key role in shaping high‑quality, person‑led support.
The service is built around enabling individuals to live as independently as possible within safe, structured, and supportive environments. The focus is on empowering people to develop life skills, achieve meaningful outcomes, and build confidence while being supported by a dedicated and skilled team.
The Role
The Support Team Leader will play a pivotal role in leading, guiding, and developing frontline staff to deliver consistent, high‑quality, person‑centred support.
Key Responsibilities
* Leading and supporting frontline teams within a specialist supported living environment
* Ensuring all assessed care and support needs are fully implemented and regularly reviewed
* Promoting independence, choice, and personal development for the people supported
* Building strong, trusting relationships with individuals, families, and professionals
* Creating a safe, welcoming, and homely atmosphere
* Supporting staff development through coaching, supervision, and mentoring
* Undertaking ongoing assessments and adapting support in real time where required
* Contributing to rota planning, service organisation, and day‑to‑day operational leadership
* Applying a proactive, problem‑solving approach in a fast‑paced environment
* Ensuring compliance with relevant regulatory and organisational standards
The role also involves promoting positive risk‑taking and "positive stress support" approaches to encourage growth, resilience, and independence.
About the Candidate
The ideal candidate will be an experienced care professional with supervisory or team leadership experience, particularly within complex or community‑based support settings.
Qualifications
They will demonstrate:
* Experience in a supervisory or frontline leadership role within health and social care
* A Level 5 Diploma in Leadership and Management (or working towards it)
* Strong communication, organisational, and IT skills
* The ability to lead by example and motivate others
* A person‑centred, enabling approach focused on independence and empowerment
* Confidence in managing challenging situations and working under pressure
* A flexible, solution‑focused attitude with a "can do" mindset
* A commitment to promoting wellbeing, dignity, and positive outcomes
Desirable Experience
* Experience supporting individuals with complex needs in a community setting
* MAPA training
* IOSH or AET qualifications
* Full UK driving licence with business insurance
What's on Offer
* Competitive salary of £34,000 per annum
* Opportunity to step into a leadership role with real impact
* Ongoing training, development, and progression opportunities
* A supportive, values‑driven environment focused on person‑led care
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