£49,000 per annum, up to £20,000 commission, and up to £10,000 bonus.
Location: Homebased – UK-Wide Travel
Contract Type: Full Time, Permanent
What We Can Offer You
* 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles)
* Additional Holiday Purchase
* Hybrid Working
* Performance-Related Bonus
* Life Assurance
* Vitality Private Healthcare
* Health Cash Plan
* Subsidised Gym Memberships
* Cycle to Work Scheme
* Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You?
Phoenix Health and Safety, part of Wilmington Plc, seek a Health and Safety Consultant to provide expert consultancy to SME clients.
You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety.
The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgment to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services.
At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace.
As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria.
Job Purpose, Tasks and Responsibilities
You will be responsible for:
Client Delivery
* Carry out H&S reviews on-site or remotely, delivering an organised and professional experience.
* Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
* Produce clear, concise reports and action plans.
* Give practical, proportionate advice that works for SMEs, offering realistic recommendations.
* Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.
Building Relationships
* Build trust quickly with business owners, managers and employees at all levels.
* Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency.
* Manage expectations professionally and represent Phoenix with credibility in every interaction.
Commercial Contribution
* Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately.
* Help retain clients by clearly demonstrating progress and explaining next steps.
* Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.
Quality & Continuous Improvement
* Deliver work that meets Phoenix processes, templates and quality standards.
* Maintain high standards of accuracy and consistency in all written outputs.
* Take part in coaching, CPD and quality reviews to continually strengthen your technical skills.
* Escalate serious risks or safeguarding concerns promptly through the correct channels.
What’s the Best Thing About This Role?
You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment.
What’s the Most Challenging Thing About This Role?
Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way.
Role Criteria
Required Skills and Qualifications
* Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
* TechIOSH status (or clear evidence youre eligible and actively working towards it).
* Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
* Proven client-facing experience with exemplary communication and people skills.
* Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner.
* High standard of written English with the ability to produce clear and structured outputs.
* Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively.
* Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
* Full UK driving licence and willingness to travel (where on-site delivery is required).
Additional Preferred Qualifications
* GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
* Experience delivering compliance reviews, audits, or consultancy services across varied sectors.
* General workplace fire safety knowledge or experience.
* Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
* Experience delivering training e.g. toolbox talks, workshops, leadership briefings.
* Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments.
It is also required that the successful candidate has permission to work in the UK at the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy.
J-18808-Ljbffr