Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
At Persimmon, we don’t just build homes — we build careers. When you join us as a Maintenance Operative, you’ll benefit from:
* Competitive salary
* Bonus
* 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
* Life Cover & Contributory Pension
* Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
* Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, providing maintaining high standards of customer experience.
Primary Responsibilities
* Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA’s.
* Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
* Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities.
* Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
* Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
* Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team
What experience do I need?
* Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools
* Painting, Joinery & Tiling experience is required
* PASMA certificate is advantageous
* Excellent customer service skills
* Conversant with Microsoft Office
* Current CSCS Card (Construction Skills Certification Scheme)
* First Aid qualification would be advantageous
* Full UK Driving Licence is required
Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data.