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s1jobs Edinburgh, Scotland, United Kingdom
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Salary Guide: From £28,000 DOE plus Bonus
Edinburgh
Are you a natural ‘people person’ with enviable communication skills together with exceptional Customer Service, and successful Negotiation skills?
Our Client, a busy and professional Letting Agency is keen to secure a new Letting Negotiator to join the Team.
Fantastic working conditions, a values-led culture where effort and results are recognised.
As a Letting Negotiator you are a vital part of the rental business, matching people with homes and turning viewings into signed tenancies while protecting landlord returns.
Essential
About you…/ Skills etc.
Full Clean Driving Licence
* Communication: Strong verbal and written communication skills to interact with clients and tenants effectively.
* Customer Service: Ability to provide a high level of customer service, addressing client needs and concerns.
* Negotiation Skills: Capable of negotiating rental terms and resolving disputes.
* Knowledge of Scottish Property Laws: Understanding of Scottish property laws, tenant rights, and landlord obligations.
* Industry Qualification (ARLA / Letwell)
About The Role
Key Responsibilities:
Property Marketing and Advertising
* Advertise available properties through various channels such as websites, social media, property portals, and local advertising.
* Create compelling property listings, including high-quality photos, detailed descriptions, and relevant information about the property.
* Host viewings for prospective tenants and ensure properties are well-presented.
Tenant Sourcing and Screening
* Respond to enquiries from prospective tenants and arrange viewings of available properties.
* Screen prospective tenants by conducting background checks, including credit checks, references, and rental history.
* Ensure tenants meet the criteria set by the landlord, including affordability and suitability
Negotiating Lease Agreements
* Negotiate rental terms between the landlord and prospective tenants.
* Prepare and manage tenancy agreements, ensuring that all legal requirements and terms are clear to both parties.
* Ensure that all documentation is signed and legally binding.
Handling Tenant Queries and Issues
* Act as the primary point of contact for tenants, addressing any questions or concerns they may have.
* Mediate conflicts or complaints between landlords and tenants, striving for a resolution.
* Ensure compliance with landlord and tenant laws, including health and safety regulations.
Customer Service and Relationship Management
* Develop and maintain good relationships with both tenants and landlords to ensure a positive experience for all parties.
* Handle customer complaints professionally and effectively.
* Provide excellent service to build a strong reputation in the property market.
Desirable
* Reapit Bookings or SME proficiency.
What You Get
* Salary: From £28,000 DOE
* Bonus: PTE £2,400
* Annual leave: 30 days
* A values-led culture where effort and results are recognised
* Quarterly company meet ups
* And Lots More
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Management
* Industries
Staffing and Recruiting
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