Join Our Team as a First Response Advisor! Are you passionate about providing outstanding customer service in the legal sector? Do you enjoy being the first point of contact for clients seeking assistance? If so, we have an exciting opportunity for you! We are a dedicated legal firm offering expert advice on personal injury, housing disrepair, and conveyancing, with offices located in the vibrant citiy of Newcastle Position: First Response Advisor Location:Newcastle upon Tyne Contract Type: Permanent Why You'll Love Working With Us: Dynamic Environment: Be part of a lively and professional team committed to helping clients every day! Key Responsibilities: Act as the first point of contact for clients, providing exceptional service and support. Listen attentively to client inquiries and concerns, ensuring they feel valued and understood. Collect essential information to assess client needs and direct them to the appropriate legal team. Maintain accurate records of client interactions and follow up as needed. Collaborate with colleagues to ensure a seamless client experience.What We're Looking For: Customer-Focused: You have a passion for helping others and a knack for creating positive experiences. Excellent Communicator: Your verbal and written communication skills are top-notch! Detail-Oriented: You pay attention to the little things that matter when it comes to client interactions. Team Player: You thrive in ...