Job Title: Customer Service Administrator
Location: Beverley, North Humberside
Compensation: £28,236.00 + Benefits
Role Type: Full time / Permanent
Role ID: SF72015
Overview
Support the Land business at Leconfield by coordinating the movement, repair scheduling, and safe return of customer vehicles and assets throughout the service cycle.
Responsibilities
* Coordinate the arrival and departure of customer vehicles and assets.
* Manage handover and takeover activities, including discrepancy reporting.
* Process ownership transfers and asset movements using internal systems.
* Liaise directly with customers regarding schedules, progress updates, and changes.
* Work with planning teams to adjust repair schedules where required.
* Ensure assets are prepared correctly for entry into the repair programme.
Work Hours
Full‑time, onsite role, working 37 hours per week: Monday to Thursday 08:00–16:30 and Friday 08:00–13:00.
Essential experience / skills
* Customer‑focused approach with strong communication skills.
* Good organisational skills and ability to manage multiple tasks.
* Confidence working with systems, records, and administrative processes.
* Proactive, team‑oriented attitude.
Qualifications
Educated to Level 2 (GCSE grade C/4 or above) in English and Maths, or equivalent.
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Benefits
* Generous holiday allowance.
* Matched contribution pension scheme with life assurance.
* Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
* Employee shopping savings portal.
* Payment of Professional Fees.
* Reservists in the armed forces receive 10‑day special paid leave.
* Holiday Trading: buy additional leave or sell up to one working week of annual leave (available February to March annually).
* ‘Be Kind Day’: one working day paid leave a year (or equivalent hours) to undertake volunteering work with chosen charity.
EEO Statement
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’.
Closing Date
20/05/2026
#J-18808-Ljbffr