Training Coordinator Overview: The Training Coordinator is responsible for the coordination, implementation, and continuous improvement of all training activities across the site. This includes maintaining accurate and up-to-date training records, ensuring that all Standard Operating Procedures (SOPs), Safe Systems of Work (SSOW), and compliance training requirements are fully implemented and adhered to. The role plays a key part in building a skilled, compliant, and engaged workforce - supporting operational excellence, colleague development, and compliance with food safety, quality, and health & safety standards. Key Responsibilities Training Management * Develop, coordinate, and schedule all site training activities, including onboarding, refresher, compliance, and role-specific training. * Maintain the site training matrix, ensuring all training records are accurate and up to date for permanent, temporary, and contract employees. * Track training completion rates, identify gaps, and proactively collaborate with department managers to ensure compliance. * Organise and facilitate internal and external training sessions, managing bookings, attendance, and materials. * Support the induction process by ensuring new starters receive relevant training in line with site and company standards. Compliance & Documentation * Manage and monitor the review and implementation of SOPs and SSOW, ensuring documentation reflects current best practices, legal requirements, and operational standards. * Ensure all mandatory and compliance training (e.g., Food Safety, Allergen Awareness, Manual Handling, Health & Safety) is delivered and properly recorded. * Provide training documentation and evidence during internal and external audits, ensuring full compliance with BRCGS, customer, and legal standards. * Work with the Technical, H&S, and HR teams to ensure training aligns with wider business policies and audit readiness Stakeholder Engagement * Partner with department managers, supervisors, and team leaders to identify individual and team training needs. * Act as the main point of contact for all training-related queries, offering guidance and support on training requirements and processes. * Collaborate closely with Production, Quality, H&S, and HR teams to ensure consistency and effectiveness of training delivery across departments. * Build strong relationships with external training providers, ensuring value for money and quality service delivery. Continuous Improvement * Evaluate training effectiveness through feedback, assessments, and observation of on-the-job performance. * Identify opportunities to improve training content, methods, and delivery, including the use of digital tools and blended learning approaches. * Support the development of a training culture focused on safety, quality, and performance. * Contribute to continuous improvement initiatives, aligning training with business objectives and performance targets. Health, Safety & Wellbeing * Take personal responsibility for your own health, safety, and wellbeing, and ensure your actions protect others. * Promote safe working practices and actively support the site’s commitment to colleague welfare. * Embed a safety-first mindset through all training activity. Competencies & Skills Essential Skills & Experience: * Proven experience in a training, learning and development, or HR coordination role within a manufacturing or food production environment. * Strong administrative and organisational skills, with experience managing training matrices and maintaining accurate records. * Knowledge and understanding of SOPs, SSOW, and regulatory compliance standards within a food manufacturing setting. * Excellent communication and interpersonal skills, able to engage effectively with colleagues at all levels. * High level of IT proficiency, including Microsoft Office (especially Excel), and familiarity with HR or training management systems. * Strong attention to detail and ability to manage multiple priorities within set deadlines. Desirable Skills & Experience: * Formal qualification in Training or Learning & Development, such as a Level 3 Award in Education & Training (PTLLS) or equivalent. * Food Safety or Health & Safety qualification (e.g., Level 2/3 Food Safety, IOSH Managing Safely). * Experience supporting BRCGS or customer audits related to training and compliance. * Experience designing or implementing training materials or e-learning content. Behaviours and Attributes: Proactive and self-motivated, taking ownership of training activities and outcomes. Approachable and supportive, fostering a learning culture and engaging with colleagues positively. Detail-oriented and organised, ensuring accuracy in all records and documentation. Collaborative team player, building strong relationships across departments and levels. Adaptable and resilient, able to respond effectively to changing priorities. Demonstrates integrity, professionalism, and respect for confidentiality at all times. Passionate about people development and continuous improvement. Learning & Development Pathway: Starts at Level 3 – “Leading Edge” – Training Co-ordinator · Leading to Level 4 – “Thriving for Excellence” – Training Manager