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Join the Future of Work! Malt is Europeâs leading freelance marketplace, connecting over 850,000 talented freelancers with 90,000+ companies. Founded in 2013, weâre transforming how work gets done through our techâpowered, humanâcentered platform.
* A diverse team of 600 Malters across 6 European countries
* A culture that champions equality (50% of our Comex are women) and inclusive growth
* Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
* A mission to give everyone the freedom to work differently
About the role
As a Key Account Manager for our Enterprise segment, you will manage and expand a portfolio of large enterprise accounts (2,000+ FTEs) where Malt already has a foothold. Your focus will be growing these accounts in terms of revenue, projects and people, moving them from footholds into significant, highâvalue strategic partnerships.
Key Missions
* Strategic Prospection: Run structured internal prospection to identify and activate new teams, departments and geographies within your assigned accounts.
* Growth Execution: Drive both "Expansion" (new geographies/departments) and "Extension" (growing scope within active teams) to maximise revenue.
* Executive Governance: Prepare and lead highâimpact Quarterly Business Reviews and maintain relationships with Economic Buyers and Câlevel stakeholders.
* Contract Ownership: Own the national contract and lead all MSA renewal processes to secure longâterm stability.
* Account Deployment & Expansion: Map complex organisational structures, activate new Business Units, and influence stakeholders to open new lines of business.
* Operational Rigor: Maintain a highâquality pipeline and forecast accuracy using MEDDIC discipline and impeccable CRM hygiene.
* CrossâFunctional Coordination: Act as the internal conductor, aligning AMs, ClientOps, Product and Customer Admin to remove blockers and accelerate account development.
* Strategic Support: Provide critical field insights for RFPs, case studies and strategic preparation to the Head of Enterprise.
About You
* Minimum of 7 years of professional experience in sales, including at least 3 years in a Key Account Management role.
* Proven track record in Strategic Account Management or Enterprise Sales, managing decentralized portfolios of 2â10 major accounts.
* Experience in SaaS, technology, consulting or recruitment.
* Ability to transform a framework agreement into a detailed, longâterm strategic plan aligned with client business objectives.
* Deep understanding of contract profitability and the ability to articulate ROI and value delivered at every stage.
* Proactive mindset for "farming" within accounts; enjoy hunting for new opportunities within an existing client base.
* Exceptional skills in delivering strategic, ROIâfocused presentations to Câlevel executives.
* Strong discipline in dataâdriven CRM management.
* Ability to structure deployments into clear projects with precise milestones and deadlines.
* Collaborative team player who thrives in a highâgrowth environment and contributes positively to the culture.
* Full professional proficiency in English.
* Willingness to travel regularly within your home country (at least once a month if not coâlocated with your clients).
How to Join the Mission
* First call with Esra from the Talent Team to better understand your background, aspirations and to answer your questions (30â45 minutes).
* Trackârecord interview with the hiring manager, to discuss your experience and how it aligns with this role (45 minutes).
* Prepare a case study which youâll then present to two of our current Sales Managers (1 hour).
* Final interview with a CâLevel leader to discuss Maltâs longâterm vision and to check any remaining questions (30â45 minutes).
Benefits
* Onboarding: Spend your first week learning about our culture, products and services with other onboardees at our Paris office.
* Annual leave: 30 days per year.
* Sabbatical: 1 month paid sabbatical once youâve been with Malt for 3 years.
* Bonus scheme: For certain positions such as sales there is an opportunity to earn a bonus based on your performance. Your recruiter will tell you at interview if there is a bonus for the position you are applying for.
* Stock options: Every Malter is entitled to stock options.
* Free books: If youâre interested in learning more about any topic relevant to your career, just tell us the books youâd like to read and weâll order them for youâwithout any questions asked or approval processes to follow.
* Remote work: Hybrid remote policy.
* Private health insurance: Rewarded for healthy living by our UK provider Vitality.
* Cycleâtoâwork scheme: Save on a bike and equipment.
* Season ticket loan: Save on public transport.
* Pension: Malt contributes 5% through Aviva.
* Dog friendly office: In the heart of London.
Ready? Get your ticket to Malt đȘ
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion or disability. Our mission is to create a work environment where everyone feels valued, respected and safe to thrive.
Your profile may be subject to background screening. For more information see our candidate privacy policy.
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