National Account Manager - Contract Manufacturing
Refresco Kegworth, England, United Kingdom
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National Account Manager - Contract Manufacturing
Refresco Kegworth, England, United Kingdom
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Join Refresco as a National Account Manager – B2B and play a pivotal role in driving the growth of our Contract Manufacturing business. Reporting to the National Account Controller, you’ll take ownership of a portfolio of key client accounts, nurturing strong partnerships while identifying and delivering new commercial opportunities. This is a dynamic and strategic role where you’ll help shape the future of Refresco UK by expanding our contract manufacturing footprint and increasing its share within the business.
If you're commercially astute, relationship-driven, and ready to make a tangible impact in a fast-paced environment, this is the perfect opportunity to accelerate your career with Europe’s leading independent drinks bottler.
National Account Manager – Contract Manufacturing
Permanent
Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm
Hybrid – work 2 days from home
Permanent
Reward & Benefits:
* £5,800 car allowance
* Personal healthcare cover
* Annual bonus and pay review
* Early finish on a Friday
* 28 days annual leave plus bank holidays
* Purchase additional holidays taking you to 31 days plus bank holidays
* Life assurance
* Employee referral scheme - earn a bonus for referring your friends or family
* GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
* Cheers – a benefits platform offering discounts, free perks, and well-being tools for all employees
* Free onsite parking, and discounted products
About The Role
As National Account Manager - B2B you will report to the National Account Controller, and manage a portfolio of our key contract manufacturing accounts, seeking to grow, develop and maintain profitable incremental business with existing and new contract manufacturing clients. You will also be making a critical contribution to Refresco Contract Manufacturing growing it's overall share of the Refresco UK business versus Private Label.
Key Responsibilities Of The National Account Manager
* Deliver volume, revenue, and EBITDA targets, identifying and acting on growth opportunities.
* Work with Finance to review pricing, manage account budgets, and ensure profitability.
* Monitor performance and take corrective action when needed.
* Customer Relationship Management
* Manage key customer accounts, ensuring satisfaction, retention, and alignment with client KPIs.
* Build strong customer relationships and maintain preferred supplier status.
* Support the Account Controller in delivering contracts and managing account admin.
* Project & Operational Management
* Lead co-manufacturing projects and ensure timely, cost-effective delivery in collaboration with internal teams.
* Coordinate cross-site activities, ensure customer costs are recovered, and oversee client site visits.
* Improve business processes, support supply chain and logistics, and respond to new enquiries with feasibility assessments.
About You
The ideal candidate for this role will have a minimum of GCSE grade C or above in Maths, English, and Sciences, with a university degree preferred but not essential. They will bring at least five years of experience within an FMCG environment, along with strong commercial, customer service, and operational exposure. A solid understanding of client relationship management is key, as are excellent account administration skills and proficiency in Microsoft Office. The successful candidate will also be able to demonstrate project management experience and strong account management capabilities.
About Refresco
Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 14 billion litres of soft drinks from 78 manufacturing plants in Europe, North America and we've just opened in Australia, and we’re only just getting started. We have grown from just 2 sites in 1999. Our Group Headquarters are based in Rotterdam, Netherlands.
We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading UK supermarkets, plus some of the best-known UK drink brands.
From the purchasing of the raw materials such as fruit juices and CO2, through to the finished product delivered to your table, we cover the full manufacturing cycle for our customers. And, whether it’s packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Food and Beverage Services
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