Product Manager
We're looking for a dynamic Product Manager to drive the planning, development, and execution of key product and marketing initiatives for our Brasserie Blanc Restaurants. This role blends creativity with insight, ensuring that campaigns, menus, propositions, budgets, and digital touchpoints are aligned to customer needs and business objectives. Working closely with the Sales & Marketing Director, the ideal candidate will be a collaborative operator with strong project management skills, brilliant stakeholder management, an eye for consumer trends, and the ability to turn insights into impactful actions.
The role is based at our Head Office in Teddington, conveniently located next to the station.
Product Manager: Key Responsibilities
Strategic Planning & Campaign Delivery
Develop and execute campaign plans that align with the marketing strategy and commercial priorities.
Own the macro event calendar, ensuring alignment across product launches, marketing campaigns, and business priorities.
Product & Menu Development
With our creative designers, lead menu development through the full stage & gate process, ensuring innovation, feasibility, and customer appeal.
Own and evolve propositions that drive differentiation and brand preference.
Alongside the Marketing Director, partner with Chefs, operations, and use rich insight to deliver a customer-led product pipeline.
Content and Communications
Support Brasserie's local initiatives, liaising with key stakeholders, ensuring events and promotions are effectively represented across our marketing channels.
Oversee MOPs (Marketing Operations) and blog content, ensuring consistency of tone, messaging, and timing.
Insight & Customer Understanding
Working with analysts and the marketing director, leverage customer insights and consumer sentiment data to inform product and marketing decisions.
Translate data and performance into actionable recommendations that enhance product performance and customer experience.
Stakeholder & Project Management
Lead briefing processes, ensuring clear direction, aligned objectives, and timely delivery.
Act as calendar owner, coordinating campaign and product timelines across departments.
Build strong relationships with internal stakeholders on locations and at central to ensure seamless execution and communication across teams.
Product Manager: About You
Proven experience in product management or marketing (ideally in retail, F&B, or consumer goods).
Strong project management and organisational skills; comfortable managing multiple initiatives simultaneously.
Excellent stakeholder management and communication abilities.
Ability to interpret customer insight and commercial data.
A creative thinker with exceptional attention to detail
Product Manager: What's in it for you
Competitive salary
Head Office Bonus ( up to 10% of salary )
The Pantry - 100s of retailers and experience discounts through Reward Gateway
50% off food in all Heartwood Collection sites
Friends and Family discount of 20% off food at all Heartwood Collection sites
Discounted Rooms at our Inns
Enhanced Maternity & Paternity package
25 days of holiday plus bank holidays
Additional holiday- option to buy an extra 5 days holiday per year
Refer a Friend Bonus up to £1500
A thoughtful gift to celebrate your birthday
Employee Assistance Program with Hospitality Action
Cycle to Work Scheme
Instant access to pay you have already earned through EarlyPay
About Heartwood Collection
Heartwood Collection is one of the UK's fastest-growing premium casual dining groups, home to the award-winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 48 sites today and are on an ambitious growth journey, including a rapidly expanding rooms business set to exceed 300 bedrooms by 2026.
We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy
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