Position: Office Manager
Location: Whitehall, London (Hybrid – 4 days in-office, 1 day remote)
Reporting to: CEO
Hours: Mon–Fri, 09:00–17:30 (occasional out-of-hours work)
Line Management: Facilities Assistant
Role Overview
The Office Manager ensures the efficient running of the office, overseeing systems, services, and workplace wellbeing. As the designated Health & Safety Officer, Fire Warden, and First Aider, the role supports staff, manages external providers, and maintains a safe, productive environment.
Key Responsibilities
Office Operations
* Lead office systems and procedures, including IT coordination
* Manage suppliers, building services, and office expenses
* Support finance with purchases and staff benefits
* Maintain professional relationships across stakeholders
* Supervise facilities, supplies, and courier services
* Ensure cleanliness, confidentiality, and visual standards
Health, Safety & Wellbeing
* Maintain H&S policies and coordinate training
* Conduct risk assessments and report to the DG
* Prepare H&S updates for the Board
* Oversee repairs and workplace safety
Team Leadership
* Line manage the Facilities Assistant
* Support staff onboarding and workplace experience
Skills & Experience
* Proven office management experience (5+ years)
* Strong organisational and communication skills
* Confident with Microsoft Office and basic finance tasks
* Discreet, proactive, and collaborative
* Desirable: experience in membership organisations, IT coordination, and team leadership
Qualifications: Degree or equivalent experience