Job Description
Citrus Recruit is excited to be working with a leading Coventry based IT company to recruit for a Sales Support Administrator.
Your role is a key part of the sales function, working alongside the sales team to manage multiple sales order projects at a time, working at a fast pace and under deadlines.
Our client offers a wide variety of IT and telecoms products, supported by an established training program and ongoing professional development. The ideal candidate for this role will have a background of working in a busy environment alongside the sales team.
This is an office-based role, where you will be expected to be in the Coventry office Monday to Friday 8.30- 5pm.
Responsibilities & day to day duties
As a Sales Support Administrator you will be responsible for:
1. Act as the main point of contact throughout the sales process, internally and externally
2. Manage end-to-end processing of sales orders, ensuring accuracy and timely completion
3. Handle inbound calls, resolving queries or directing them to the appropriate team
4. Identify and resolve order discrepancies efficiently
5. Complete reporting and commission tracking forms, weekly reviews with the sales team
6. Collaborate with internal departments to deliver the best outcomes for customers
7. Provide proactive support to...