The Company
A well-established UK manufacturer
Responsibilities:
Take, receive and process orders through ‘Progress Plus’ system
Manage relationships and develop sales with prospective customers
Be proactive in addressing customer issues and respond to customer calls and emails
To advise on order status’, problems and build customer relationships
General Administrative duties
To answer simple technical questions regarding gearing and belt drives
Attend to trade counter, managing customers and cash/credit card sales, as required
Keeping records of activity up to date, compiling reports, and clear for continuity of work in absences
Occasional sales calls to cold clients as and when required and time permits
Occasional stock room duties – packing and despatching sales orders
Occasional visits to customer/supplier sites and trade exhibitions
The Candidate
Previous experience in an admin role with some technical/engineering aptitude
Excellent customer service and relationship building skills
Dynamic character, team player
Self-starter with a ‘can do’ attitude
Excellent attention to detail
Competent numerical and computer literacy skills
Experience of ERP, CRM packages would be advantageous, but full training will be given
The Package
Competitive salary
We operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.