Working as part of a team alongside Independent Domestic Violence Advisers (IDVAs), you will engage with individuals requiring advice and support, particularly related to domestic violence. You will support IDVAs by recording information on the case management system and making arrangements for interventions to help keep victims safe, such as referrals to other support services.
1. Answer calls from clients, gather information, provide advice, signposting, and complete assessments for support, including DASH Risk Assessments.
2. Record details of clients and support provided on the case recording system and Multi-Agency Risk Assessment Conference System.
3. Implement support for victims, such as referrals to services, arrangements for safe accommodation, and supporting group work.
4. Experience working in a multi-agency setting to support vulnerable individuals, such as those experiencing domestic abuse or mental health issues.
5. Interpersonal skills to build and maintain effective working relationships with various professionals and handle situations where clients may be upset or angry.
6. Good organisational skills to complete tasks effectively within a busy service.
We aim for Oldham to have vibrant, safe neighborhoods where people are proud to live, with opportunities for healthier, more fulfilled lives. Our future challenges are significant, but so are the opportunities. We focus on three missions: A Great Place to Live, Healthier, Happier Lives, and Green and Growing.
Our values and behaviours include:
* Work with a resident focus
* Support local leaders
* Be committed to the borough
* Deliver high performance
* Take ownership and drive change
More about our values and behaviours can be found on our greater.jobs Oldham page.
Our Benefits Package includes:
* 25 days annual leave, increasing after 5 and 10 years of service
* Option to purchase additional leave
* LGPS pension scheme with voluntary contributions
* Discounted gym membership with Oldham Active
* Staff discount scheme for shopping, entertainment, and more
* Salary sacrifice schemes for home, electronics, and cycling
* Wellbeing support, including Mental Health First Aiders and an Employment Assistance Programme
* Staff recognition and celebration events
* Peer support groups
Inclusive recruitment practices include flexible working, adjustments for disabilities, and guaranteed assessment schemes for certain applicants.
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