Job ref: RF-2604-50Location: Antrim - Belfast International Airport - Northern QtrQuantity of Posts Available: 1Salary: £14.75Mount Charles Group are>Do the right thing, Have fun & grow together, Take pride in what you do! The Mount Charles Group has an exciting opportunity for a Front of House Supervisor to join its team at Belfast International Airport, Antrim.Working Pattern:35 Hours per WeekFive days per week Shifts between 3.30am to 11pm Rewards:20 days' paid holidays (pro rata)Employee Assistance Program to support your health & wellbeing Company Pension SchemeFinancial Education/Financial wellbeing advisory serviceTraining & DevelopmentUniform ProvidedCompany EventsThe Role:Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction.Responsibility for all aspects of the service and team whilst on shiftWorking with the site manager to review and plan for service.Ensuring all bookwork is completed within agreed timescales and, company requirements.Provide exceptional customer service to all customersImplementing staff training as required per company proceduresEnsuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.The Person:Excellent communication, organisational, and time management skills.Previous experience working in a hospitality supervisory roleAbility to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of serviceThe ability to prioritise and have an eye for detailTo promote and contribute to a harmonious working environment where all employees are treated with respect Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role.Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURETo be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.Closing date: Wed 27 May 2026WHJS1_NI