General Manager - Luxury Country Hotel, Northamptonshire
Location: Northamptonshire / Midlands
Salary: Up to A£75,000 per annum
We are working with a prestigious hospitality operator to recruit a General Manager to lead a luxury country estate. This is a senior operational role, responsible for overseeing the full guest experience, commercial performance, and team leadership.
As General Manager, you will have overall responsibility for the smooth running of the property, ensuring exceptional service standards, operational efficiency, and strong financial performance. You will lead a diverse team, inspire a customer-focused culture, and drive the business to meet both commercial and brand objectives.
Responsibilities
* Provide operational leadership across all departments, including front of house, food & beverage, housekeeping, and events
* Deliver outstanding guest experiences while maintaining high standards of service and quality
* Oversee budgeting, forecasting, and financial performance to maximise profitability
* Lead, develop, and motivate a team, creating a positive and high-performing culture
* Implement and maintain health, safety, and compliance standards
* Work closely with owners / senior stakeholders to deliver strategic objectives
* Identify opportunities for revenue growth across all areas of the property, including events, weddings, and hospitality services
Requirements
* Proven experience as a General Manager or similar senior operational role in a 4-5* hotel or luxury hospitality setting
* Strong commercial acumen, with experience managing budgets, P&L, and operational KPIs
* Exceptional leadership and people management skills
* Outstanding customer service and attention to detail
* Experience leading multi-department teams in a fast-paced, high-quality environment
* Excellent communication and stakeholder management skills
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