Company Overview
Flux Computing designs and manufactures optical processors to train and run inference on large AI models. Join us in London to be part of a highly motivated and skilled team that thrives on delivering impact and innovation at speed.
The role
We’re searching for an IT Ops Engineer to be the welcoming first point of contact for everything IT, in a busy & mixed-platform environment. You will take the lead in diagnosing and resolving technical issues across macOS, Linux, and Windows systems, as well as iOS and Android mobile devices and a wide range of peripherals. This role is an exciting opportunity to join a collaborative team and gain hands-on experience with networking, infrastructure, and cutting-edge DevOps practices.
Responsibilities
Beyond end-user support, you’ll get hands-on with the foundational services that keep the business running:
* Device lifecycle – imaging, patching and securing endpoints; automating builds where possible
* Directory & identity – creating accounts, managing groups, MFA, SSO and licence assignments
* Network edge & core – basic switch configuration, port/VLAN changes, signal checks and Wi-Fi performance tuning
* Firewall & security – monitoring rules, responding to alerts, helping craft least-privilege policies, pushing firmware updates
* Core services – administering DNS, DHCP, print, file shares and cloud storage; tracking SSL renewals and software licences
* Office infrastructure – AV/meeting-room kit, VoIP handsets, printers, UPS checks
* Knowledge management – writing concise “how-to” guides and post-incident reviews for the internal wiki
* Drive IT process improvements – Refine workflows and suggest innovative solutions to enhance IT operations.
Skills & Experience
The ideal candidate will have experience with:
* Endpoint lifecycle: Device imaging, MDM-protocol enforcement
* Identity & access: LDAP/Kerberos administration, federation with SAML 2.0 / OAuth 2.0 / OIDC
* Network & Wi-Fi: Configure VLANs, monitoring, management
* Firewall & security: Policy management
* Automation & DevOps: Any scripting or Infrastructure as Code experience is a plus
We do not expect you to be the finished product. This role is perfect for somebody to grow and further their ability - but it’s not for everyone. You will thrive here if you:
* See the strategic advantage that working side-by-side in an office can bring. We’re building fast, and proximity matters.
* Are curious, communicative and ready to dive into whatever challenge walks up to the service desk.
Compensation & Benefits
* Competitive salary and stock options in a rapidly growing AI company.
* Based in our new 5,000 sq. ft. office in the AI hub of Kings Cross, London.
* To foster collaboration in our high-growth environment, we require all employees to work from our London HQ and live within a 45-minute commute. We offer an extra £24,000/year incentive for those living within 20 minutes.
* Comprehensive healthcare insurance.
* 25 days PTO policy plus bank holidays.
* Private access to our in-house 3D printer.
If you are passionate about pushing the boundaries of what's possible in AI and thrive in a high-energy, fast-paced environment, we want to hear from you. Apply now to join Flux and be a key player in shaping the future of computing.