Department: People & Culture
Reports to: Head of People & Culture
Location: London
Hours of work: Monday to Friday, 9.00 am – 5.30 pm
Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more.
As a People & Culture Officer at Guavapay, you will play a crucial role in helping to deliver core HR processes whilst supporting the cultivation of a positive organisational culture. Operating within the dynamic landscape of a global Fintech startup, you will work closely with the Head of People & Culture to maintain all aspects of departmental operations, provide efficient administration and ensure our people practices are compliant with industry regulations and standards.
Responsibilities:
· Support talent acquisition processes, including interviewing, selection, offer management and
onboarding to attract and retain top talent.
· Assist in the coordination and administration of SMCR-related activities such as fitness & propriety,
regulatory references.
· Contribute to the development and maintenance of policies and procedures to ensure
compliance and efficiency.
· Support the delivery of the employee lifecycle, including induction, probation and performance
review coordination and offboarding.
· Provide administrative and operational support for People and Culture initiatives, wellbeing,
engagement and DEI activities.
· Manage employee relations cases, including disciplinary actions, grievances and dispute
resolution
· Provide guidance and advice to line managers on people and employee relations matters to
foster a positive work environment.
· Assist with compiling and presenting HR data and reports
· Work alongside the Finance team to submit accurate, monthly payroll submissions.
· Ensure compliance with employment and FCA regulatory requirements, keep abreast of relevant legislation.
· Respond to internal and external inquiries or requests related to people and culture matters, providing assistance and support as needed.
· Assist with ad-hoc people and culture projects to drive continuous improvement and support organizational goals.
· Perform any other HR duties as required by management, demonstrating flexibility and adaptability to meet the evolving needs of the organisation.
You may also be asked to perform tasks as required by management, deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review.
Qualifications, Experience, Skills & Personal Qualities:
· CIPD qualification (or willing to work towards)
· Experience in the Fintech and/or Finance sector (desirable).
· Interest and/or experience in a startup environment (desirable).
· Strong understanding of HR/People practices and procedures, preferably within a regulated
industry.
· Highly professional demeanor, with excellent communication skills and the ability to interact
confidently with colleagues at all levels of the organisation.
· Highly organized with the ability to prioritize tasks effectively and meet deadlines in a dynamic
work environment.
· Attention to detail and accuracy in all aspects of work.
· Enthusiastic, self-motivated team player with the ability to work under own initiative.
· Flexible mindset and willingness to adapt to changing priorities and requirements.
· Resilient and adaptable in the face of challenges.
· Respect for confidentiality and professionalism in handling sensitive information, with a
commitment to upholding ethical standards and values.
By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.